Usually in insurance logic one claim will be submitted for one or more pre-authorization and usually a verification done on payer side to validate that submitted claim actually matching what already authorized, could you please suggest how to link submitted claim with it’s pre-authorization ? I noticed “related” field in claim request, can i use it for this purpose ?
Insurer checked patient plan & found that requested service need prior approval
Insurer will submit ClaimResponse with adjudication that this item need prior approval (to notify provider)
Patient will phone insurer and get preAuthRef (code) and submit new pre-authorization (claim.use Preauthorization) with provided code in Claim.insurance.preAuthRef
Insurer will verify provided preAuthRef & respond with needed adjudication (approval)
Provider submit claim for already approved pre-authorization to get his money (here how insurer will know this claim related to which pre-authorization in order to match them) ??