What’s the best way to indicate that a Communication object is an SMS?
It would make sense to put this in the ‘medium’ field, but the recommended code system for this field is ParticipationMode and it doesn’t include a suitable code for SMSs.
I’m planning to use the closest matching code, ‘ONLINEWRIT’, and then put ‘SMS’ in the ‘note’ field, but I was wondering if there is a better or accepted way to do it?
Thanks!