Has anyone considered using the Encounter resource to keep a record of web-based or mobile app interactions with an Organization? The description clearly slants in the clinical space, with only slight nods to app-based interactions such as “virtual encounters” and “substantial variance from organization to organization … on which business events translate to the start of a new Encounter”
There appears to be enough wiggle room in the definition such that every time a user logs into a customer care portal an Encounter resource could be created, but I’m curious what the community thinks about this.
Thanks-
-tb